I would personally like to wish everybody that has helped contribute to TheTruthAboutSolitaire website a very Merry Christmas and a Happy New Year. This will be the last post from me for this year, but I hope that in 2009 we can be even more successful in highlighting the failures of Solitaire Property Management and you never know, the BBC Watchdog program may air some of the cases they have spoken to us about. Please keep contributing and posting your stories of woe. Oh, and just [...]

It would appear that our friends Solitaire Property Management are quite intent on ensuring that they are seen to be acting in the best interest of their clients, and their new website www.SolitaireCustomerFeedBack.co.uk is meant to be the direct route to the top. Personally, I am 100% confident that they are slightly concerned by the facts that customers keep posting on The TruthAboutSolitaire which brings to light their shortfalls. Why am I confident I hear you say?  Well google ‘the truth about solitaire’ and see the sponsored link [...]

TheTruthAboutSolitaire has been being bombarded by a SPAMMER that has been posting useless comments on posts that are written on the site. Therefore, we have implemented new measures to prevent these messages by implementing a CAPTCHA code requirement for every post that is written. We do hope that this will not ruin the TheTruthAboutSolitaire experience for you all. Share this:FacebookRedditStumbleUponDiggEmail

Some of you may or may not know about the website: MoneySavingExpert which is ran by Martin Lewis. They have a forums section and if you do a little search for Solitaire Property Management, quite a few posts are available for viewing – some even refer back to TheTruthAboutSolitaire. However, one link that was posted was: http://www.lease-advice.org/scgrframe.htm in regards to Service Charges that Property Management Companies should provide. I’m currently trying to understand what the ‘The Leasehold Advisory Service’ could do to help us residents of Solitaire Property [...]

We’ve received an e-mail from Neil in reference to Nightingdale House in Nottingham, which he kindly copied us into, which he firstly sent to freeholder – Estates & Management Apologies for yet another email but an incident has occurred in Nightingale House tonight (Tues 18/11/2008) and a resident has contacted me reporting a very very serious problem.   The fire alarm activated in block 24-31 Nightingale House tonight following a flood through the ceiling of one flat. Residents in that block went to the fire [...]

It would appear that restructuring is taking place at many of the companies associated with Solitaire. In October we found out that Solitiares Bristol Office has closed, Estates & Management have moved from their original address of 131 – 133 Ballards Lane to 302 Regents Park Road. I wonder if the E&M move was related to the fact we’d identified that this was an address used by Solitiare? Sheps’ has e-mailed me to say that he’s just obtained yet another credit on his account from E&M [...]

We’ve received an e-mail from a contributor to TheTruthAboutSoliaire regarding major problems at a site in Nottingham that Solitaire maintain. The e-mail received is as follows:- I thought I’d drop you a message and explain the bomb shell that has exploded here at City Heights Estate in Nottingham about Solitaire.  Well two weeks ago Nightingale House (a 56 apartment converted hospital) that Solitaire manage, received our end of year accounts for 2007-8. A member of staff for Solitaire has told us one of the billed items is bogus. [...]

I’ve been going through a lot of the paperwork that I have received from Solitaire Property Management and wondered if anyone knows what the “Reserve Fund” charge is and what it is for on our bills. I pay nearly £100 per year into this ‘Reserve Fund’ and always get another bill at the end of the year saying the fund was short please pay more. That works out to nearly be £150 a year into a Reserve Fund – which isn’t that the whole point [...]

Has anyone visited the new Solitaire Property Management website which is due to be launched soon? You’ll notice that now, on the bottom of the page it mentions it is part of the Peverel Group Company! What are peoples views on this sudden improvement of their website?  Is it because of all the bad press from TheTruthAboutSolitaire website? Share this:FacebookRedditStumbleUponDiggEmail

We’ve been receiving reports from Solitaire customers who have complained about them via this website and the petition and amazing work has started to be done! Now this may just simply be coincidence after this website was setup to name and shame them that something has been done. So I ask this – WHY has it taken public criticism to get this to happen?  However, some sites may be getting things done – others are still awaiting a response – namely the Beaufort Vale development [...]