Since Andy’s recent post about being an active contributor to TheTruthAboutSolitaire to try and answer many questions that we have, he has been very quiet this week in providing answers to people who have publicly asked questions. Admittedly, he has advised us that Solitaire are looking into things, but does it really take that long to investigate these problems? I like the comment that was posted, whereby if Solitaire want to be an active contributor, will they advise their clients of TheTruthAboutSolitaire?  How about a [...]

We’ve received lots of messages from visitors to TheTruthAboutSolitaire, mentioning that Peverel are owned by a company called ‘Consensus Business Group‘ We’d like to really understand the relationship of these company, as many of the people who have contacted us, have suggested that this is the reason why Solitaire / Peverel appear to have so many guises, because they are actually all owned by ‘Consensus Business Group’. Therefore, is it possible that it is actually ‘Consensus Business Group’ that we need to be bringing the [...]

We’ve been advised by our hosting company that the scheduled maintenance due to last the course of the weekend has been completed in a few hours this evening. Hopefully you will now see an improvement in the availability of TheTruthAboutSolitaire. Share this:FacebookRedditStumbleUponDiggEmail

All comments that are made on TheTruthAboutSolitaire are approved before being published and today we received an entry on the ‘Management Agencies Under Fire’ post from Solitaire’s Online Feedback Manager. Rather than let this comment go ignored in the background, I thought I’d add it as an entry for everyone to be able to comment on it for his perusal. Therefore, here is his post:- Hi all, I’d like to introduce myself. My name’s Andy and I work at Peverel Property Management Group, which took [...]

Following an e-mail from a contributor to TheTruthAboutSolitaire, we are interested in finding out more information on how your Solitaire Property Management fee is calculated.  If you have a copy of your Management Accounts, have a look for the page that states something similar to “Service Charge Adjustment Schedule” which should detail information such as ‘Groups‘. If your Service Charge Adjustment Schedule does stipulate this information - do you know what these groups are, and what they cover? You’ll probably not, because I certainly don’t know! We are [...]

Following the recent BBC Watchdog broadcast, today the BBC News 24 Channel broadcast a piece by Keith Doyle, who highlighted calls for greater regulation of property management agencies in England and Wales. The industry’s own governing body says many people who live in flats and apartments are paying huge service charges, but seeing little maintenance work in return.  See the broadcast for yourselves: Despite Watchdog not focusing on specific management companies, it certainly appears that the BBC have found this issue of interest, as they continue to publicise the issues. Share [...]