Andy has recently commented that the new ‘Out of Hours’ Service being provided by ’Careline‘  (yet again, another associated company of Peverel / Solitaire / Consensus Business Group, based at Solitaire / Peverel offices in Worcester and Hampshire) will end up costing residents an additional £5 for the service. Surely when Solitaire / Peverel (and other non Consensus Business Group companies) tender to maintain developments (through whichever guise, be it Peverel / CEM / Solitaire, etc) to developers, an out of hours service is an essential service that any [...]

We’ve received a requested from one of the Property Managers of Solitaire Property Management / Peverel Property Management, to remove their full name from posts on TheTruthAboutSolitaire. Where we have been requested to remove the name, we have edited posts to reflect this request. I anticipate that this will be the first of similar requests from employees at Solitaire / Peverel that have been named in correspondence that visitors will have sent to them. Therefore, to ensure that TheTruthAboutSolitaire is not exposed to an unforeseen data protection [...]

Those of you that are readers of the Daily Mail newspaper, may have seen the “We’re trapped, say residents facing rising retirement housing fees” in the Money section of yesterday’s (12 August 2009) paper. It’s interesting to see that it’s now the Peverel brand that is being brought into the public eye, especially with comments such as:- ‘Concerns about apparent overcharging for the rent on wardens’ properties have been one of the most common complaints. Peverel, Fairhold and the associated companies are the largest players in [...]

We’ve just been going through the stats for visitors to TheTruthAboutSolitaire today and it was interesting to see that we’ve received a couple of hits that have originated from the BBC. What department / area of the BBC it is, we can’t tell you that, but they certainly had a good look around and they found the website by Googling: “Peverel Property Management“. This would suggest that maybe, the BBC are interested in Peverel this time as well as Solitaire Property Management? Share this:FacebookRedditStumbleUponDiggEmail

We are always receiving e-mails from supporters of TheTruthAboutSolitaire, telling us about their experiences of Solitaire Property Management / Peverel. Last night, we received the following message, which was just too familiar a story of how Solitaire fail to actually listen to their clients:- Dear The Truth About Solitaire Well, it was only a matter of time.  My Service Charges to Solitaire for my leasehold flat in Cheltenham covering July to December are now overdue, and I’ve received a letter from their Credit Control Department [...]

TheTruthAboutSolitaire was commented on by Tom Davids, who works for Paul Clark MP, who is the MP for Gillingham in Kent. He has already spoken to Solitaire Property Management / Peverel and want’s to hear from residents that live in the Kent/Medway area to find out if the problem is more widespread.  (we already know its nationwide!) Hello all, I work for Paul Clark MP, Member of Parliament for Gillingham in Kent. We’ve had a number of complaints from constituents about Solitaire and are interested [...]

Andy from Solitaire has commented today to advise that Solitaire have now setup their ‘Out Of Hours Careline Service’ see below:- Hi all SOLITAIRE OUT OF HOURS CARELINE SERVICE I promised when I originally posted on this site that I would bring you news of improvements to our service. I thought you might like to hear of the new ‘out of hours’ service to provide emergency maintenance cover for all Solitaire managed developments across the country. From now on the emergency service will be provided through [...]

A lot of people have complaints about Solitaire Property Management / Peverel Property Management.  We’ve heard the name ‘Lee Middleburgh’ who is the Managing Director of Peverel, but has anyone ever met him or seen him in person?  Probably not, especially as he doesn’t appear to have a biography on their website. Thanks to the power of Google, I have great pleasure in providing you all with a link to the ‘ThinkLuton – Think Success..‘ brochure that was published in February, which features Lee Middleburgh of [...]

We have read that many residents share the same opinion of Solitaire, however the problem appears to be the fact that many don’t know their neighbours to discuss their views on Solitaire / Peverel Property Management – when the chances are that they are also disgruntled by their performance. Therefore, thanks to another contributor to TheTruthAboutSolitaire who has suggested a fantastic idea, in regards to highlighting the issues with Solitaire amongst fellow residents. We are in the process of putting together a ‘Newsletter’ for residents to print off and pin [...]