Over the weekend I was speaking with a friend that is an Estate Agent and the topic of ‘Property Management’ came up in conversation and how the Property Management agent can actually affect you selling your home. Firstly, if the lessee is not in receipt of their Lease, they have to contact the leaseholder to request a copy of the Lease for their property, as the lease has to be included within the ‘HIP’ (Home Information Pack).  More than likely, the leaseholder will charge to provide the copy of the lease! It [...]

Some of you may be aware of the Peverel Action Group website, which is similar to TheTruthAboutSolitaire, and focuses prodominantly on Peverel and its associated companies e.g OM, Retirement, etc. Having looked at their guestbook page, there was a reporter from The Times newspaper Money Section asking for information on excessive retirement home charges. (see post below) Good Morning I’m a reporter for The Times Money section writing about the excessive fees charged by retirement homes firms. If you have been forced to pay such charges, are [...]

We’ve seen just how powerful Social Networking has become and that is why we have now setup our very own ‘Facebook Account‘ and created a new group called ‘TheTruthAboutSolitaire and Peverel Property Management – The Official Group‘. We were inspired by the employees of ‘Peverel’ who have their own group ‘Peverel Employees‘, as do the Cirrus Communication employees – ‘Cirrus Communications‘, so we thought we’d do the same. Although, I think our’s will be ‘considerable better than yours’…. as Harry Enfield once said! Therefore, those of [...]

Some of you may have read the response from Solitaire’s Online Feedback Manager ‘Andy’ to the post that was published on the 15 September, querying whether Solitaire would answer our questions. If you haven’t read his reply, it’s below:- September 17th, 2009 at 12:12 pm Hi Admin As the Solitaire Online Feedback Manager,I monitor this site very closely and do my best to respond to all enquires or complaints that are posted or submitted via email. As in any office IT problems do occur from time [...]

A very quick post to let everyone know and more importantly - to advise the powers that be at the Consensus Business Group, that this morning TheTruthAboutSolitaire received another visit that originated from the BBC. The most important fact of this visit was the search engine term that was used to find us ”board of directors peverel group”.  I’d like to point out that we have not been contacted by the BBC (yet) – but surely the fact they are researching using this term, would suggest that they are [...]

It’s quite apparent that the contribution from ‘Andy’ has not been very forthcoming of late, to the point that when he has contributed, he’s saying the same things ‘I’m the online feedback manager, e-mail me direct, etc..’ When ‘Andy’ first started posting on the website, he promised us improvements and that he was there to bring complaints generated by TheTruthAboutSolitaire to the attention of others within Solitaire. We’ve received many e-mails that have been copied into us from contributors who have e-mailed ‘Andy’ directly (as [...]

Since making the ”TheTruthAboutSolitaire’s essential guide to dealing with the Consensus Business Group of Property Management Companies ” available for download.  Many visitors and supporters have helped support TheTruthAboutSolitaire website, by purchasing the guide – so a very big thank you to you all. We have also seen quite a few purchases from residents in the Hampshire area (who are located very near to Peverel’s head office) and we therefore assume that this guide has been purchased on behalf of Peverel, so that they can find out just what [...]

Following the increase of visitors asking questions about what they can do regards to Peverel / Solitaire / Consensus Business Group. We’ve taken it upon ourselves to produce an ‘Essential Guide’ to help you in reference to dealing with these companies. Click the link to the right of the screen under the title ‘TTAS – Essential Guide’ to purchase the guide, using PayPal. The guide includes advice on the options you have available, complaint procedures and additional information on dealing with Solitaire / Peverel / Consensus [...]

We all have issues with Solitaire / Peverel / Consensus Group and tend to blame their contractors for not doing the job properly. Well, if you were a contractor of theirs and hadn’t been paid for months – would you do a proper job?  I expect the reply would be ‘No’. This afternoon I received an e-mail from a resident at an estate in Maidstone, who’s being charged £2200 a year for a two bed apartment with a lift.   The resident in question speaks with the cleaner / gardener regularly [...]

Following the broadcast by Channel 4 News that was aired on the 1 September 2009, that focused on the Consensus Business Group’s retirement division of the company. We subsequently contacted them to bring to their attention TheTruthAboutSolitaire website and to thank them for bringing this issue to the public eye. They kindly replied to our message with the following:- Thank you so much for taking the time to contact us after our film on Consensus Group retirement developments aired on Tuesday – we’ve had lots [...]