A contributor to TheTruthAboutSolitaire, has kindly produced a flyer that they have distributed to neighbours to publicise the failings of Solitaire Property Management / Peverel Property Management. Therefore, if you would like to help promote TheTruthAboutSolitaire and to gain further support from neighbours, for the Regulation of the Property Management / Service Industry – feel free to download the flyer from the link below. Download TheTruthAboutSolitaire Flyer Our Call For Regulation Any avid visitors to TheTruthAboutSolitaire will be aware of the CARLEX website, who are currently [...]

Following our post on the 18 October 2009, based on the experiences of ‘A N Onymous’ – who asked for his post ’One Year of PeverHell‘ to be published on TheTruthAboutSolitaire, to highlight their issues. ‘A N Onymous’ has contacted us once again, to request that his reply to Andy’s response be published on a dedicated post once again.  Therefore, please find below his follow up called ‘Wheelie Bad Property Management‘ I would like to comment on Andy’s response to my recent post and photographs. Andy says that [...]

The No.10 Downing St Petition continues to gather support and at the time of writing this post, we had 115 signatures. We all share the same belief that companies like Peverel / Solitaire / County Estate Management should be held accountable for poor service, shoddy workmanship and overcharging and this could be our chance! Therefore, if you are fed up with paying extortionate fees to Management Companies for little work, sign the petition today! We require only 500 signatures for the Petition to be viewed [...]

It would appear that ‘Andy’ has a colleague called ‘Laura Jones’ who actively contributes to the Age Concern Forum – Peverel Retirement, in an attempt to protect the image of the company (a responsibility that was part of the Job Description that was recently advertised!) The above link is related to the residents who were featured on the Channel 4 broadcast at the start of September. Having read the posts by Laura, they are almost identical to what Andy says on here – making us think [...]

We’ve been contacted by ‘A N Onymous’, who has been a frequent contributor to TheTruthAboutSolitaire and wanted to share their opinion of Peverel, as it is now over a year since they ‘took’ over Solitaire Property Management and their view is that nothing has changed.  (one that many of us would also agree with) ‘A N Onymous’ addressed their message to us ‘One Year of PeverHell’ and below is the correspondence, they’ve asked us to post, that highlights their problems. “My customer reference/account number 00157/001060. My [...]

“Darren” who is a contributor to TheTruthAboutSolitaire, posted today to bring to our attention that a recent petition  he setup on the No.10 website, calling for more government regulation in the leasehold management / service charge industry – has now been deemed as a valid petition! As suggested by “Matt” – we would like to bring this petition to the attention of visitors to TheTruthAboutSolitaire to gain further support. We all share the same belieft that companies like Peverel / Solitaire / County Estate Management should be [...]

Did you know, that if you are looking to remortgage your property that Solitaire will charge you at least £70+vat  for the privilege of supplying the information to your Mortgage Company. I’m sure I’m not alone when I say that, most people will look to change their mortgage provider when their current ‘deal’ comes to an end – usually every two years.   A very, very nice money spinner from Solitaire’s point of view. In addition to this, Solitaire charge an ‘Administration Fee’ for issuing the Certificate of [...]

A contributor to TheTruthAboutSolitaire has contacted us, because they have come to a dead end when it comes to trying to get Solitaire / Peverel to come to a suitable solution that addresses their issues.  They felt they had no other place to go for support / advice than to ask us to help / highlight their problem publicly, in the hope that Solitaire / Peverel would actually act upon the problem. Below is the contributor’s story and if Andy is reading this, we are currently [...]

Andy, further to my post of yesterday in reference to my own problems.  Having listed all of the issues that I have complained to Solitaire about, I decided to re-read my lease and you’ll be very pleased to know that you are actually in breach of the lease / contract! My lease clearing states the following:- “Maintenance of the landscaped areas Properly to cultivate and preserve in good order and condition the common landscapes areas associated with the block” As reported yesterday – none of this [...]

DISCLAIMER: We would like to advise that the following information is based on Annual Reports from ARMA, which are freely available via the Internet.  Having undertaken a bit of Googling last night I was surprised to find out the level of involvement that Peverel have / had with ARMA since 2006 / 2007. (Quite possibly even longer, however this information is not currently available). I came across the following links to the ARMA Annual Reports for 2006 / 2007 and 2007 / 2008, which clearly states that Catronia Wadlow (Group Services [...]