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Hope admin allow this to be posted or ask for my e-mail and I will help if I can.

[ADMIN EDIT]
We received the following message from Andy at Peverel in reference to your post JD and subsequently had to remove the accounts representatives details information:

Please could you remove this particular employees name, job title, direct dial and email address from the above posting?

The customer services department operates in 2 separate teams for Peverel OM and Solitaire. All calls that are made to our customer services department are logged and therefore can be dealt with more efficiently if they are directed to the correct department initially.

We would therefore politely request that this posting by “JD” is removed and that future posts take this into consideration.

Remember if anyone wants to have their “issues” put in front of the right people all they need to do is email me directly.

Thanks
Andy

He says above:

Mr Southam says: “Peverel is the king of sneaky charges. It even charges people to set up standing orders. In the Commonhold and Leasehold legislation there is a requirement for administration charges to be reasonable.”

Me:
I was present at a meeting with Chainbow last week. He told us that we had a surplus of £84k, £82k once invoices outstanding were paid.

I asked for this in writing when he sends us the 2010 invoice as the previous company had gone bust leaving us in debt and we wanted this evidenced and also a quick breakdown of which source the income was from (who’d paid debts, leaseholders or commercial)

I explained i wanted: 2007/2008/2009 year end figures & 2009 accruals (amount of invoices unpaid)

then income, where it’s come from – i.e repossessions – debts paid
Commercial debts paid

Working in finance, this would take his company 15mins to prepare & get onto a letter and send to 51 residents (paying him £250 a week for next to nothing!)

He said we can have this but it would cost us!

2 days later, because I’d caused such a “ruckus” at the meeting, highlighting what Chainbow were not doing and the bad state of maintenance the building had fallen in, he complained to other residents about me in a letter. That was funny, big words for a worried man!

What really has stuck with us is that in that letter he claimed we had just £50k in the bank

At our meeting last night, it was mentioned by other residents, how the hell can you loose £34k in 2 days?
How can you be so far out if you had the wrong figures – bad financial management!

Wow, if it’s as bad as the maintenance we pay for, we need them out!

Also, unfortunatly for those residents who can’t download financial information, due to not having internet access, Chainbow have told us they will charge for such items

A resident was told if he wanted a statement of Account of what he’s paid to date off his Service Charges, he’d be charged £57 admin.

Please tell me how long it takes to run a print and post it, 5 minutes and then postage, 50p,…is he having a laugh!

skylineplaza@yahoo.co.uk love to hear from other experiences of chainbow

I fully agree with Micheal Epstein’s solution to stop Peverel in their track for service charge.

I would like to high light that ground rent must be paid in full at the right time otherwise Peverel will win in the court, however, I think the rent arrear need to be around £250 before they can take court action.

There is no room for any bulling in the society at any level. Why a Management Company, who totally rely on us for their living, is given powers to say what they like and put us in hell because somehow lease give them the right to do so?

My question is how any management Company and insurance Company can sign off a contractor and pay in full without the leaseholder knowledge or approval that work is finished and satisfactory. Who approved that work was carried out to the satisfaction when no inspection has taken place. If the contractor causes further damage, so, why the leaseholder is made to suffer and pay from own pocket?

Michael do you know a very honest solicitor who can take my case as my contractors are being interfered again and again by Peverel and I can prove that. I can prepare the case myself and defend but need professional guidance so there is room for any mistakes and I am pretty sure we will change the law.

No one is going to benefit from my equity loss in the flat as I would rather donate to charity with some cash to use as spring board to collectively take Peverel to court for bulling, breech of lease and non compliance of the common law. I am living in my will that to happen.

I think my days are numbered so the help will be at hand in very near future, however, leave the decision in the All High Mighty and let it happen what is best for the leaseholders.

My true story is only a fraction on the site but is very horrific and ugly, so, Young Vincent what have you to say to that. How ones company can defend ones actions (especially Nigel Banister who was on mailing list knows my case in full) and rest when one cannot back ones own allegations, can one!!!

Act now before it is too late.