Is Peverel OM Rebranding?
We have recently been undertaking research and have a feeling that Peverel OM may be changing their name to OM Property Management, either that - they are starting yet another company!
Those internet savvy users will be interested to know that already ompropertymanagement.co.uk has been registered to Peverel at their Hampshire address.
BUT – the funniest thing about this name change is the fact that they have also registered ‘TheTruthAboutOM.co.uk’, in addition to already having ‘TheTruthAboutPeverel.co.uk’.
They obviously do not want another website, such as TheTruthAboutSolitaire setup to publicise their failings…. oh well, they forgot about ‘TheTruthAboutOMPropertyManagement.co.uk’ which is still available and all the .com versions.
We are incredibly flattered by the fact that they have decided to do this, afterall, if they didn’t take this site seriously, they wouldn’t go to these lengths to prevent similar occurances.
Should it be a case that Peverel OM are changing their name to OM Property Management, it would suggest that the recent publicity of Peverel OM / Peverel – must have damaged it’s reputation and they are trying to distance themselves from it?
Who knows, but if there are any residents that possibly know more about OM Property Management or can confirm whether Peverel OM are changing their name – please keep us informed.
Maybe ‘Andy’ could enlighten us, if he’s allowed too?
December 16th, 2009 at 3:07 pm
So, yet another potential name to add to the list. And if the thinking is that a change of name will distance them from the increasing amounts of bad publicity Peverel OM has been receiving recently, then they are wasting their time, effort & money (sorry, wasting OUR money).
Rather than regular re-branding, new company names etc, how about those at Peverel towers actually get their house in order, rather than just slapping a new name on it…???
But at the end of the day, the name doesn’t matter. We know what they’ll like, whatever they choose to call themselves this month…..
December 16th, 2009 at 5:57 pm
The only course of action to end Peverel’s stranglehold/control of their numerous leasehold properties is to abolish leasehold tenure altogether. We don’t own our flats – only the lease. Vincent Tchenquez, the “playboy/poker player” business entrepreneur, owns the freehold! This ancient law on property tenure dates back to feudal/mediaeval times and those who abuse such a system must be put out of business.
There is no doubt, both TheTruthAboutSolitaire and CARLEX on their websites, are doing an excellent job in highlighting the unscrupulous activities of the Solitaire/Peverel/CBG. But, unfortunately, that is not enough.
There is also another website CARL (Campaign for the Abolition of Residential Leasehold), which has already published a government consultation paper online, setting out potential reform. It follows on from the Commonhold and Leasehold Reform Act 2002 that gave residents the right to manage their own flats. But not all blocks of flats that decide to self manage go on to own the freehold as well.
If these three campaign groups link together the abolition of all leasehold occupancy could end that much quicker. This struggle will only be fought and won by force of numbers. Criticising is fine but we also need a lasting solution to end the widespread corruption/abuse/exploitation in the property management industry – particularly of the most vulnerable in society. For disabled and older residents, who live in ’sheltered housing’, special regulations maybe necessary for the employment of a house manager and a careline service to be retained?
December 17th, 2009 at 8:46 am
I totally agree with Elizabeth. Our power is in our numbers. We must use it. The momentum is growing. The should be afraid. Very afraid!!
December 17th, 2009 at 12:56 pm
When you hear about what kind of antics the Tchenguiz brothers get up to then is it really any wonder that Peverel OM, OM Property Management, Solitaire, E&M and all others that fall under the umbrella of CBG operate in the way they do??? Which leads me to another question that I have already asked? Do we really think that we’ll be able to change the way they operate, their behaviour? Even with Legislation / Regulation that will take time to achieve and I’m sure with their legal teams behind them they’ll be able to circumvent most of the restrictions that should be placed on them in any case!
I fully agree with Elizabeth Joan Wade and CARL in that leasehold contracts as they currently stand are not suitable in this modern age and are ripe for abuse and exploitation that we have seen and all reading this have probably been victim of!
The only way to get the message home to these people is to ‘hit them where it hurts’ and if withholding payment is good enough for the Tchenguiz brothers then why should we not ALL adopt the same approach!?
December 17th, 2009 at 1:44 pm
So, a judge orders the BILLIONAIRE Tchenguiz brothers to return documents to their brother-in-law, and pay his legal fees of over £1m, back at the start of August. Come mid-November, they still haven’t done as ordered, and therefore the same judge orders them to pay an additional £100k in further legal fees. A “further appeal” was then planned by the brothers….. I can’t find anything more recent on the Times Online website to see what the latest is…..
OK, this mainly seems to be a family feud, but it does perhaps give a further insight into how Vincent Tchenguiz (and his brother, who I assume is not involved with CBG??) operates, especially when it comes to money – i.e. he won’t hand it over, even when ordered to by a judge. Surely this is contempt of court…??? Yet his companies can’t get money out of us residents quick enough…!!!
As is often the way, it’s one rule for the rich, and another rule for everyone else.
Perhaps the best plan is to get EVERY SINGLE leaseholder in a CBG-managed property to withhold service charge payments, until the numerous different companies (who, we know, are really all part of the same beast) get their acts together and provide us all with the services were are paying for, but not generally currently getting.
Looking forward to receiving my next service charge bill for the first half of 2010, which is now due…..
December 17th, 2009 at 4:05 pm
Hi Admin / All,
Regarding the post above – I’d be happy to enlighten you!
Peverel has indeed purchased some domains, but this is part of an ongoing review of all brands.
I will of course let you know if there are any significant developments in the future.
Hope that helps,
Andy
Solitaire Online Feedback Manager
December 17th, 2009 at 6:03 pm
Vincent Tchenguiz boasts about being a brilliant poker player/risk taker, but we are all having to balance his books now, after he lost a $61m investment and became a ‘victim’ in the recent Madoff scandal.
Peverel is pulling its belt in too having sent out their ‘Seasonal Greetings’ electronically this year, posted on the noticeboard, saying they will donate the money (our money) saved from the cost of cards and postage to a charity instead – but don’t say which one! Is it Mr Tchenguiz’s charity by any chance?
It doesn’t matter how many brand names CBG/Peverel adopt they will never change so our goal must be to abolish leasehold tenure and make it a thing of the past. Freehold ownership is the only answer to ridding ourselves of this abuse and exploitation.
December 17th, 2009 at 6:20 pm
Had an idea for Andy…..
If he really wants to help, really truly wants to help,wants to prove to all at TTAS&P he really is trying to help then sign the number 10 petition.
December 25th, 2009 at 7:04 am
Does any one know which main companies are part of CBG , apart from the Solitaire and Peverel companies ?
Does anyone know how many MPs have had complaints from their constituents and have been trying to contact CBG about Peverel problem ?
How many leaseholders have actually sent a written complaint to the Housing Minister ?
December 25th, 2009 at 12:38 pm
Here are some companies I know of, Estates and Management Ltd, Phoenix surveyors Ltd, Centurion Collections, debt collection services, these are just a few, I hope this will help.
December 25th, 2009 at 3:08 pm
1. If you make a thoro’ search on Estates and Management ltd , you may find :
a. Mr V Tchenguiz was a former director of the company some years ago . Check appointments list from records at Companies House.
b. Mr Barry Gardiner MP speaking in Parliament on 8 jan 2002 identified E&M ltd ( together with Simarc, Castle New Tower Holdings, Crompton Group, Helpfavour,Shenstone ) as a ground rent grazers which create ground rent arrears situation and then make threats of forfeiture to extract money.
c. Around 2004 or 2005, Mr Barry Sheerman MP for Hudderfield ? asked Mr K Hill Housing Minister in Parliament to investigate the Consensus Business Group. Mr Sheerman was told to direct his enquiries to the Investigation Branch of Conmpanies House but I don’t know if Investigation Branch followed up. But it seems the Government Minister for Housing and Government Policy changed course and stopped pushing for Commonhold system to replace Leasehold and decided to support the landlords side.
Since then, CBG has bought Solitaire/ Pemberton Group and Peverel Companies group and passed over the leaseholders to Estates and Management to extract money.
So to get a change in the law , leaseholders must (1) keep pressing their local MPs to push Government towards change to Commonhold. and (2) to push Companies Investigation Branch of Companies House to investigate the Consensus Business Group.
January 2nd, 2010 at 9:25 pm
Well…………….what an amazing site!!
Well done to the site owner/s.
So……….we are not alone. There are thousands of others all suffering at the greedy & possibly illegal hands of Peverel OM Ltd.
Yep…..you guessed it, I am a leaseholder at the mercy of Peverel OM Ltd. Reading this site has re-gained my sanity.
Same old problems (sorry to sound boring) with gardening, painting, cleaning, general maintenance here in Essex. The service charges jump each year for what??!!
Plus, how many light bulbs/lamps can one development be charged in one year ???!!!
It begs belief at the price they charge for them, if they “actually” replaced them !
Reading your site has given us the courage to look into Right to Manage. But we know it’s going to be a hard slog to do, coupled with huge resistance from Peverel to let us do it. They are NOT going to give up this very lucrative development easily.
Anyone else in Essex suffering with Peverel?
Good luck everyone and lets all sign up on every site we can find to keep the stories alive and kicking at how Peverel etc are con merchants!
January 5th, 2010 at 1:55 am
RTM is a legal process set up for leaseholders ( subject to 50% or over support ) to take over the administration of the service charge account and admin income such as registration fee for serving Notices of flat transfers and subletting.
Google search chapter 15 of RTM under the “Commonhold and Leasehold Reform Act 2002.( download from http://www.opsi.gov.uk )
If you need help with serving RTM Notices , I recommend that you contact SELCHA based in Hastings – see http://www.selcha.com
January 11th, 2010 at 3:15 pm
I can confirm that PeverelOM are rebranding to “OM”, It is on the signature section of a recent email from PeverelOM I received, it states that their name will soon be changing.
January 11th, 2010 at 3:39 pm
So “Peverel OM” are to become simply “OM”. In other words, they’re going all anonymous (apologies to “A N Onymous” who regularly posts on here…!!!).
Is this re-branding a half-hearted attempt to try and get away from the on-going criticism associated with the “Peverel” name…??? If so, they’ll be wasting more of their customer’s money on a re-branding exercise that will fool nobody (apart perhaps from themselves).
Perhaps “Andy” can confirm that this re-branding is indeed happening? And if it is, what exactly are Peverel hoping to gain from it…??? And how much is said re-branding actually costing…???
So, what’s next? “Estates & Management Limited” to be re-branded as “Limited”…??? Or “Consensus Business Group” to become simply “Group”…???
Rather than spending God-knows how much money on re-branding, why don’t they concentrate on doing their jobs correctly…??? Like actually managing & maintaining the developments we live on (“services” we are paying for)…??? Sorry – that’s probably just too radical an idea…..
A new name will not magically sort out the problems over-night…!!! In fact, a new name means precisely nothing – new name, same old s**t…..
January 23rd, 2010 at 5:29 pm
Just found this site! what an eye opener, Peverel OM or is it just OM? Just had a demand charging for subletting of £115.50 I paid Peverel same amount 6 months ago, then my Tenent gave notice, so now I must pay again. OR Consent by a Global License for the princely sum of £346.63. presumably one off payment. However a registration fee of £25 to be paid for new tenants. I have owned and let this apartment for 1 years why now after all this time have they decided to charge? Licensed to print money of course.
January 23rd, 2010 at 5:31 pm
sally says owned for 11 year sorry mistyped
January 23rd, 2010 at 8:35 pm
Reply to Bella:
The Right to Manage is just that – a right. There are only limited grounds to oppose your right, assuming you meet the criteria.
And it’s not down to Peverel or the property management company to make life difficult as the claim notice is served on the freeholder NOT the PMC. Although I accept that Peverel Companies and the freeholders are often linked.
The RTM process involves very tight deadlines once the notice is served on the freeholder. My advice is to not waste your time listing detailed complaints here (it IS an excelent site), just whip up support for RTM among you neighbours.
Despite PPMG’s size, we found it had a very small legal team, so the more claim notices served on them the better.
Our RTM took about nine months – there are loads of solicitors some with fact sheets on the RTM process. Good luck
January 24th, 2010 at 11:10 am
NEWS FLASH – Peverel Om on rebranding
“Peverel OM Launches New Trading Identity and Customer Website on 3rd February 2010
19/1/2010 –
National property managers Peverel OM, who manage over 1,100 privately owned residential developments will be changing their trading name to OM Property Management and launching a new look corporate identity and customer website on
Wednesday 3rd February 2010.
The new customer website has been designed to meet the needs of all customers living in Peverel OM managed leasehold properties throughout England and Wales. It provides useful information on the OM Property Management team and the services they provide to leaseholders, house builders, developers, housing associations/RSL’s, Right-to-Manage (RTM) and Resident Management Companies (RMC).
Customers will be able to use the ‘What You Need to Know’ section of the website to obtain useful information on how OM Property Managers work to provide customers with a quality, value for money property management service for every development. Detailed explanations on topics such as Service Charge estimates, Reserve Funds and Ground Rents are provided together with many Frequently Asked Questions.
So, why the change?
Prior to the purchase by the Peverel Group in 1998, Peverel OM was known as OM Management Services. Recent customer research had also suggested that there was confusion amongst residents between Peverel OM and the Peverel Retirement Division so by creating a simple name change would help clarify this to customers.
OM Property Management is a trading name for Peverel OM Limited and the business remains a Peverel Group company.
Changing the company name will not affect the services that Peverel OM currently provides to customers.”
Andy please comment
January 25th, 2010 at 9:09 am
Hi everyone,
Back in mid-December I promised to update you on any significant changes and I can now confirm that from the 3rd February 2010 Peverel OM will have a new trading identity known as OM Property Management – and a new customer website.
Customers living in Peverel OM managed properties will receive a letter explaining the changes from early next week, but we are happy to put everyone in the picture now, including our Solitaire customers.
So, why the change?
Prior to the purchase by the Peverel Group in 1998, Peverel OM was known as OM Management Services; that’s why we have chosen the OM Property Management name. Previous customer research had also suggested that there was confusion amongst residents living in Peverel OM and Peverel Retirement managed leasehold properties.
Creating a simple name change helps to clarify to customers who their managing agent is, and it prevents calls and emails being misdirected to the wrong Customer Services team. In fact, the decision to change the name was taken over a year ago, and we’ve been working hard to get everything ready for the official launch date of 3rd February.
The new OM customer website – http://www.ompropertymanagement.co.uk – is now live for everyone to view. It has useful information on the OM Property Management team and the services we provide to leasehold customers. In addition, the website also gives further information around house builders, housing associations, Right-to-Manage (RTM) and Resident Management Companies (RMC).
The ‘What You Need to Know’ section of the website explains how the OM Property Managers work and gives detailed explanations on topics such as Service Charge estimates and Reserve Funds. There’s also a helpful ‘Frequently Asked Questions’ section that seeks to address many common enquiries.
I should point out that this change only affects customers living in Peverel OM managed properties; customers living in Solitaire developments should continue to contact the Solitaire Customer Services team as detailed on our website – http://www.solitairepm.co.uk.
As I said back in May last year, we are listening, and more importantly, we’re working to make things better. In the Solitaire Customer Services team we’ve made real progress in responding to customer enquiries via email (customerservices@solitairepm.co.uk), but please know that we are far from happy with our response times for telephone calls made to the team.
We are working to implement telephony updates that will allow calls to be handled more effectively by identifying whether it relates to a maintenance issue or accounts enquiry. We hope that this work will be completed next month, but would like to apologise to anyone who has called with a problem and not been able to get through at certain times of the day.
Since the Solitaire team moved to Luton our Solitaire Property Managers are visiting developments more frequently than in the past. We are making further operational changes to the team to ensure that they continue to focus on the issues affecting you, and are able to resolve any problems on your development with greater effectiveness and efficiency.
We receive customer feedback by email, letter, phone and of course via this site; I will continue to respond to constructive comments where I can.
Thanks,
Andy
Solitaire Online Feedback Manager
February 4th, 2010 at 12:38 pm
hi
glad to see there is so much opposition. the change of name is so cynical after the sunday times report into tender rigging in favour of cirrus (a peverel company).
i have uncovered what i consider to be damming evidence of fraud going to the very top of peverel om.
i recommend you all serve REQUEST FOR INSPECTION OF DOCUMENTS UNDER SECTION 22 OF THE LANDLORD AND TENANT ACT 1985 as you will be im sure amazed what you have been charged for. i have found invoices for works not done, other schemes, even a birthday present.
andrew
February 4th, 2010 at 2:56 pm
So pleased to find this site! We are residents in a block in Essex also under Peverel’s managment. We’re so fed up we’re starting a Residents Association so that Peverel (hopefully) will answer our questions. We have been excessively charged for work done by our very own concierges, or not done at all; and we also have a recurring problem with one lift which keeps dropping between floors and residents are having to prise the doors open to get out.
We’re having our next meeting next week so I shall print this off and share with the group. Great work guys!