Residents Going Over Things With A Fine Tooth Comb
By admin | February 16th, 2010 | Category: Past Articles | 1 Comment »Since the revelation of City Height’s LVT success, we have been bombarded with resident associations and residents contacting us for copies of their Determination.
We hope that we’ve been able to reply to you all with the information and if we have forgotten to send you the determination, please contact us again!
Insurance premiums are clearly a touchy subject amongst us all and we are pleased to see that so many of you have been going through your paperwork with a fine tooth comb and already forwarded through copies of your Insurance Certificates, with details of any claims.
Those of you that have forwarded through policy information, can be assured that our broker is currently going through them and we hope to be able to provide you with some comparisions shortly. Please be advised, that due to the number of requests received, there will be a slight delay in obtaining the figures and we hope that it’ll be worth it, in the end.
If you haven’t already done so, feel free to send us copies of your Insurance Certificate and details of any known claims and we’ll obtain a competitive quotation for you. Our aim is to publish the Peverel / Solitaire premiums against those that we can source, to give a clear indication to everyone the savings that can be made and prove that Solitaire / Peverel are overcharging for their premiums.
A contributor to TheTruthAboutSolitaire has advised us that ARMA have apparently replaced the IDRS – Independent Adjudication scheme with an independent Ombudsman (which is apparently more robust and Government approved)
ARMA have advised that all ARMA members will have to join an Ombudsman now (otherwise they do not qualify for membership and they will not renew existing membership if there is not confirmed availability of an Ombudsman for dispute resolution).
ARMA’s preferred Ombudsman scheme is Surveyors Ombudsman Services, SOS (Housing and Property Ombudsmen are also acceptable) and Solitaire have confirmed that they are joining SOS.
For visitors information, we have read on the SOS website that apparently, they will be changing their name to ‘Ombudsman Services: Property’ – following the increasing number of estate agents and residential managing agents who are now members of the service.




Johnnie Johnson Housing Trust Ltd Are operating exactly the same way as Peverel etc. I can’t find anyone who complains about this company. Leaseholders have to be over 55 years old with a disability. The service charge went up by 20% last year. £760. was spent on day to day repairs and the 15 bungalows paid a total of £14,300.00 rip off or what. The management company ignore or don’t answer complaints. Leaseholders have fallen in their properties whilst paying for a broken alarm system and they didn’t do anything about it even though social workers asked them to replace it.