TTAS Contributor ‘Nirmal’ raised a very important point in a recent comment of his, when he raised the point of whether anyone had noticed a change in the way they were treated, having highlighted a complaint via TTAS? When TTAS was first setup, we found that when residents referred to the website, their concerns were acted upon and is it possible that now the site is so popular, PPMG have given up trying to ‘protect’ and ‘surpress’ these complaints and are more than happy for [...]

Over the Bank Holiday weekend we received the following message from a contributor to TTAS, asking for us to try and help them get a response from Solitaire’s Online Feedback Manager – ‘Andy’ in regards to their complaint. Hi there. I was wondering if you might be able to get ‘Andy’ to respond about this. Since an LVT decision was handed down on the 7th of May http://www.rpts.gov.uk/Files/2010/May/11002QYB.pdf) we had been chasing Estates and Management (E&M) who were chasing Solitaire to provide a completion statement for [...]

On Friday TTAS saw it’s first response from ‘Andy’ (Peverels Online Feedback Manager) for a couple of weeks. One of the things that we picked up on, which many visitors to TTAS had also noticed was the tone of the reply. Not for the first time, Andy used the phrase ‘allegations’ in reference to our post about Amalgamated Lifts securing the lift maintenance contract on 300 Peverel properties in the South East. We merely referred to a public document, which suggested that PPMG were addressing [...]

We stumbled across the following Industry Today report on Amalgamated Lifts and how they had secured the contract with Peverel Property Management, to maintain up to 300 lifts that will be adopted over the next twelve months in the South-East. One of the points that we found of particular interest was the quote:- As part of Peverel’s drive to reconcile the number of suppliers they use and deliver best value for money for their clients and residential customers, the company has conducted a nationwide tender to create [...]

Those of you that have smartphones will be pleased to know that we have recently enabled a ‘smartphone friendly’ theme, so that you can view TTAS even better when on the move! We hope that this will make visiting TTAS from mobiles a lot easier to use and to contribute too. Should anyone experience technical difficulties with this mobile friendly theme, please let us know and if necessary we’ll disable the feature, however from testing that has been undertaken, we have had positive comments about [...]

A big thank you to those TTAS visitors that have spent time to document their experiences of Peverel and sent them to ‘research@thetruthaboutsolitaire.co.uk’. The stories so far are a perfect example of what the publicist has been looking for and demonstrates a common theme that we are all too aware off! However, those of you that may be reading this and thinking “that’s okay, they’ve got enough stories, so I don’t need to send mine” – think again! This is possibly the best opportunity that [...]

TheTruthAboutSolitaire (TTAS) and the Campaign Against Retirement Leasehold EXploitation action group (CARLEX) have been contacted by a journalist who is looking for stories of woe – from Peverel / Consensus Business Group PMC customers. They would really like to speak to others about the treatment they’ve received from the likes of Peverel and others, with the ultimate goal of producing more case studies to promote to the media. At present, they are acutely aware that so far the only examples they’ve got published are based in London – [...]

Many will have read yesterday’s posting that referred to the Telegraph article, that feature Mr & Mrs Houston who were due in court to try and get the fees back from Peverel. It’s come to our attention that Landmark Leashold Advisory Services were supporting the Houstons throughout this case and they’ve given us a bit more info! Apparently, there was a catalogue of errors on behalf of the court and the other side who turned up with a monstrous legal team, who had little difficulty [...]

Following the publication of the Telegraph report yesterday, it would appear that this provoked readers to have a ‘google’ of Peverel, because we have been inundated with messages from people with problems! Not only that, this coverage has also put Peverel back on the media companies radar, as we have also had many enquiries from members of the press – so watch this space for more details! Here are a select few of the messages that we have received to demonstrate to Peverel that it isn’t [...]

There’s been further bad publicity on Consensus Business Group /Peverel associated companies and this time, its aimed at Fairhold, because a group of elderly residents discovered they overpaid in fees by £13,300 and today they go to court, to reclaim these fees. If you can’t access the Telegraph website, we’ve posted the reported below, with a link to it:- An elderly couple who were overcharged for their retirement home for almost a decade are fighting for compensation against a firm which once dubbed its residents “dribbling [...]