Supporters of TheTruthAboutSolitaire: Urang Property Management Ltd Supporters of TheTruthAboutSolitaire: Walton & Allen

Archive for September 2010

Login Bug Fixed

Since posting that users could now register for TTAS to enable them to send messages, we’ve started to see a number of users registering for the website, so thank you for that. However, as with all new features, we identified a bug whereby after registering and then logging out, you were unable to log back in, because the login link wasn’t working (our bad – sorry). This has now been fixed so that those of you that did register last night, can login again! If [...]



CARLEX UK Announcement: Fairhold Refund Warning

We’ve been asked by CARLEX UK to publish the following warning in regards to Peverel Property Management Group’s retirement sector guise ‘Fairhold Ltd’ (see http://www.thetruthaboutsolitaire.co.uk/the-companies/ for confirmation of Fairholds association with PPMG. It has come to our attention that Fairhold are negotiating rental refunds with retirement leaseholders after all the recent publicity on this subject. In the cases we have seen so far they seem to be wanting to avoid an LVT situation but from the amounts I have seen offered are not the correct [...]



Further Improvements To TTAS

TheTruthAboutSolitaire are always trying to make things better for visitors to our website and as our community starts to grow, we’ve added a new feature whereby visitors can message one another – without revealing their personal information. This we hope will make it easier for all of us to start working together and sharing information. If users want to be able to message one another, you will need to register on TTAS for this feature by clicking the Register link. We recommend that users include [...]



Essential Advice: Sourcing Absent Landlords

Sourcing Absent Landlords is a question that has been asked many times by visitors to TTAS and up until now, it’s been a question that has remained unanswered. That was until the contributors to TTAS from ‘City Heights’ (whom have recently won a major LVT against Peverel), were able to give us their view. Our advice would be to obtain a print from Land Registry of the Freehold Title which will show the names of all leaseholders under that interest. Then draft a serious looking [...]



Improvements to TTAS

We’ve made some slight improvements to TheTruthAboutSolitaire, whereby we are now displaying the ‘Categories’ option, on our main menu on the right hand side. The reason for this is, due to so much essential information now being posted on the website by contributors and also submitted to us by email, we feel that we need to start collating all of this in one place, for visitors to easily find and view, rather than trawling through the many reports that have been written since TTAS was [...]



PPMG’s Investment In People, But Who’s Investment?

Peverel Property Management Group / Solitaire Property Management (soon to be OM Property Management, proudly promote the fact that they are ‘Investors In People’, which to many of us would suggest that they ‘train’ their employees to suit their job description. This is great news for everyone, but this then got us thinking as to who undertakes this training and who pays for it? We did a bit of investigation, asked a couple of TTAS sources about this matter and some of the responses we [...]



City Heights Residents Finally Say Goodbye to Solitaire

At the beginning of September, we received the following ‘NewsFlash’ from City Heights (Fortune One) – which at the time we decided not to publish as we wanted to wait until the hearing case had taken place. NEWS FLASH FROM CITY HEIGHTS (FORTUNE ONE)   The City Heights Hero’s Neil Healey and Greg Press were back at the Leasehold Valuation Tribunal in Nottingham on Thursday 26 August 2010 again breaking new legal grounds for leasehold owners facing the legal team of Solitaire in the City [...]



OM Property Management Propaganda Continues

It’s quite astonishing the amount of propaganda that Peverel / OM Property Management get published. The latest ‘online press coverage’ covers PPMG launching a scheme to train young property managers. Here’s the link for others to read the article: http://www.propertyweek.com/professional/om-property-management-trainees/5006296 What makes you think that they are trying to generate positive weblinks, so that any ‘googlers’ find this information and believe this tripe. Peverel / OM Property Management need to stop trying to make out things are changing and improve the service to existing customers [...]



What’s Your Experiences of PPMGs Services?

Information that TheTruthAboutSolitaire has uncovered via research untaken by contributors and our own investigations have lead to many enlightening points coming to fruition. These details have certainly stimulated the media’s attention and further to our recent request for ‘Case Studies’ of Peverel Property Management Group / OM Property Management complaints, we’d now like to find out more from visitors. This time we are looking to hear from people that have ”shock horror” repair / maintenance stories, especially from those that have been at the hands of companies [...]



Quick Update – More To Come

Apologises for the lack of updates of late, we’ve been fighting spammers on the website which has seen many fake comments being posted, whereby almost 2,000 comments each day have had to be deleted / moderated – taking up quite a lot of management time. However, forgetting our technical problems, we have been contacted by the press who would like to speak to people about LVT issues.  Therefore, if you are going through an LVT or have won an LVT do contact us. In addition [...]