Friday Feeling…
By admin | September 3rd, 2010 | Category: Past Articles | 4 commentsIt’s September, it’s been a four day week, following the Bank Holiday – but thank goodness it’s Friday!
Last week was quite frankly ‘manic’ and all of the updates that we had to post, certainly kept us busy and the reaction that we have had from many of you has been astounding, so thank you to everyone that has sent us information we requested.
This week we have seen lots of activity on TTAS in regards to the revelation of who / what the ‘IRPM’ (Institute of Residential Property Management) is and yesterday’s post by ‘Nirmal’ – which listed the names of each of the PPMG Employees, who hold a qualification with them, was very much of interest.
If you haven’t seen the list – click here to see Nirmal’s post.
There are many names that are familiar and it’s also good to see that management within PPMG also hold these qualifications.
However, it’s a shame that despite these qualifications – that as Charles Roberts also commented- are there to “help provide better knowledge and experience” – none of the PPMG / CBG Property Managers (PM’s) seem to bother to use the information that they have learned.
Maybe so many PPMG employees hold the qualification, because it covers things such as ”how to avoid contact with serial complainers”, “how to source contractors, that give the PM’s benefits” – things that PPMG excel at. (we jest)
Clearly, there is a lot of sceptism about this qualification, with some contributors mentioning that this organisation was setup by ARMA – which if true, demonstrates that they at least ‘tried’ to regulate the industry at least.
It’s a shame that because these organisations are setup by members of PMC’s – that they all preach the gospel, but actually never put the words into action. Therefore, when things go wrong, there isn’t anyone there to punish the company in question.
In fact, the way some PMC’s are running, in our eyes is very similar to the banks and some higher profile football clubs. They can do what they want, beit – getting into massive debts, to try and achieve glory / profits and when it all goes wrong and they end up owing money to HMRC (football clubs) or needing loans from the Government (the banks).
That they get away with it and the only losers are us – the general public, because when we’ve bailed them out, their back to their old tactics again, but with a little more caution shall we say.
What needs to happen is for the Government to clamp down on this type of trading, discipline / fine / punish the traders of the larger companies – even if it puts them on the brink of going out of business or in fact, as most of us would like – put them out of business, so that the small – caring and trustworthy PMC’s can step in and reap the real benefits.
If all the PMC’s provided a good service, your homes were looking neat / tidy – we’d all happily pay reasonable service charges….
When will PPMG realise that to stop the complaints, residents money needs to be spent on maintaining the development in question and not lining the pockets of the group, to make the portfolio look attractive to backers of Mr Tchenquiz, so that he can buy up more property / land and charge more of us extionate rates, so that the whole process starts again.
[ADMIN EDIT - 10.41]
We’ve just received message from ‘Andy’ – who surprisingly e-mailed us from his corporate e-mail account which was related to Marlborough House Management (m-h-m.co.uk) and confirmed his identity to us (don’t worry Andy – we wont publish it).
He asked for the post by Nirmal to be amended and not list the names of Peverel Group employees who hold the IRPM qualifications, because it was not appropriate to the ‘context of the thread’
We’ve replied to Andy to say that this information is already in the public domain via the IRPM website and that if the PPMG employees didn’t want their names listed on the IRPM website for others to find, they should have requested them to be removed / not published.
In addition to the fact that PPMG should be proud for us to publish this information, because at least it demonstrates that PPMG employ qualified PMs and not just any random person who applied for the job off the street!
Therefore, until IRPM remove reference to these employees – Nirmal’s post will remain unedited. However, in the event that we do have to remove the names, we’ll publish a link for everyone to visit and look up the employees for yourselves.
We haven’t posted this message to provoke a reaction from PPMG, but we feel that TTAS visitors should know that PPMG are trying to moderate information that is published on TTAS and unless it is deemed as litigation or is libellous, we try not to edit visitors posts.
We do not see how posting this information, is any different to posting information that is available on websites such as Companies House about PPMG companies.
Admin, If Solitaire “provided a good service” and our “homes were looking neat / tidy” then I’d (‘maybe happily’)
even pay the extortionate service charges I currently pay! However there is no good service and our ‘private’ development more resembles a slum!
“Andy” “Andy” “Andy”! I’m rather disappointed with your direct email request to Admin rather than posting directly on the TTAS site. As I clearly said in my post “…I’m not doing this as an exercise just to ‘name names’ but instead because I genuinely found this very interesting to read and identify the people that I’ve dealt with at these companies who do / don’t have the qualification (particularly after ‘Charles Roberts’ remarks with respect to such qualifications being gained through ‘knowledge and experience’)! Also it’s interesting to see the list of different ‘Peverel companies ‘ grow too (…hadn’t heard of “Peverel (6) Ltd” before?!)”.
So could you please explain to me on this forum how and why you believe my listing of individual names of Peverel Group employees in the context of this thread is entirely inappropriate? The context of the thread is “How Are You Treated By PPMG?” and as the listed names of employees (freely available in the public domain) are those people that we have to deal directly with and suffer treatment from then it is entirely appropriate as these are the people that most of the TTAS readers will be dealing with as representatives of your company(s)!
As such, can you please explain to me, on this forum, your request for TTAS Admin to remove their names from my posting? Thanks.
Well done Admin for not (so far…) bowing to pressure from “Andy” to remove the list of names Nirmal has posted. Presumably “Andy” is now trying to persuade IRPM to remove the names from their website, and hopefully IRPM will tell “Andy” to go away.
As the names are listed for all to see on IRPM’s website, the fact that “Andy” and his Lords & Masters want the names removed (from this website, at least) makes me suspicious of why they would not want the qualifications of their staff known about. Or is it that certain staff don’t want it to be known on the “World Wide Web” who they are (currently) employed by…???
Who is trying to hide what (and why), exactly…???
And as I noted in my previous comment on the “How are you treated by PPMG?” thread, there is one name listed under “Solitaire” who has now left the company (well over a month ago). The gentlemen in question (M.P.) was the Property Manager for my development, and his (temporary) replacement has told me that his predecessor has “left the company”. Admin know whom I’m referring to.
Thank-you Nirmal for going to the trouble of listing all the relevant members of IRPM. It is indeed interesting, and good to know who has signed up to the professional code of practice. And even more interesting that not only has ‘Andy’ tried to have the information removed from our site, somehow pressure seems to have been brought to bear on IRPM itself, such that the link to their list of members amazingly no longer works. Coincidence, or what?
Thank-you TTAS for upholding the ‘freedom of information’. Shame on you, Andy, for trying to suppress this. What have you to hide? Aren’t you proud to list the qualified staff – even if perhaps 100 multiple choice questions doesn’t lead to such a rigorous qualification? And Shame on you, IRPM!
There are members whose names I recognise who – despite working for this disgraceful group of companies – have always given me a professional service. However, from the many complaints we know of, there are undoubtedly also members who are breeching the Code they have signed up to. Perhaps the time has come to test the mettle of the Institute, by lodging some complaints about these individuals. Regrettably, though, given the history of the formation of the Institute, I wouldn’t hold out too much hope of a satisfactory outcome. But perhaps worth a punt, eh?
Sue, had you not pointed out the IRPM in the first place then none of us would be any the wiser! So thanks to you too!
We’ve established that IRPM was set up by ARMA and we know from previous posting that a lot of ARMA senior people are or were Peverel related so to be honest I don’t think that it would have taken m-u-c-h ‘pressure’ from “Andy” (or his boss?) to get part of the IRPM site pulled (…and so quickly) – hardly coincidence, more like being able to set up your own Institute in the guise of being ‘professional’ – as observed by David Miles
Maybe this is the answer to Matt’s question above: “Who is trying to hide what (and why), exactly…???” – had “Andy” not been able to get the search facility removed it would have been ‘interesting’ to see just how many non-Peverel people had bothered to do the exams? Oh I’m sure there would be some but seeing as Peverel OM Ltd had 106 Members listed within one company of their Group then it does appear that the lid has now been well and truly lifted on the letters after the names of our PMs!
Peverel etc. have a big say in ARMA. ARMA set up IRPM as a ‘professional institute’. Peverel get a lot of their employees through the ‘professional institute’ exams – hmmmm?!
Unless IRPM would care to verify exactly how many non-Peverel Group / CBG people actually hold the qualifications, it seems “Andy” in his (successful!) attempt to withhold this information from us was just trying to protect the veneer of ‘professionalism’ that certain ‘people with letters after their names’ seem to appear to have!
“Andy” there are far more many true professional people out there, doctors, nurses, teachers, firemen etc. unfortunate enough to be living under the tyranny of Solitaire / Peverel / CBG by having a leasehold property – do something about that as quickly as you managed to pull the IRPM website!