We’ve been contacted by a visitor who is having problems with Consort Property Management who maintain a large exclusive development in Portishead, Bristol. It isn’t the first time that this development / area has been brought to our attention and we know that one of the developers responsible for this development were Crest Nicholson. Here’s a bit of background on the latest complaint about Consort Property Management from an unhappy resident:- I have so many issues I hardly know where to start Maintenance charge on [...]

Following Peverel Property Management Group (OM Property Management) kind invitation of a meeting, for TTAS to play a constructive role in improvements within PPMG. We have decided that we would like to help them, but rather than play this ‘constructive role’ behind closed doors at PPMG – we thought we’d do this publicly. PPMG profess to believe in ‘transparency’ (seems to be the word of the month for them) and therefore we don’t think they’ll object to our recommendations. As TTAS is a community, we’d [...]

As we mentioned earlier today, apologises for the delay in posting today’s leading TTAS story – but we’ve managed to receive it for you all to have a read! This month, we have asked many direct questions for ‘Lee & Andy’ of Peverel Property Management Group (including OM Property Management), to answer publicly so that everyone can view their responses, but ‘Lee & Andy’ have let us down by not being very forthcoming. If anything their silence raised further concerns and suspicions of why they [...]

Judging by the e-mail that was ‘accidently’ copied into a resident of ‘David Miles’ development Resident’s Association. It would appear that Solitaire Property Management developments are to officially be taken over by OM Property Management. OM Property Management’s employee “IS’s” e-mail is below:- Hi all, Please can you let me have a list of any RTAs that exist for Solitaire schemes. Can you come back to me with the scheme number and RTA name and contact by the 17th September please. I don’t expect that [...]

The arrogance of the Peverel Group never surprises us and in the latest piece of propaganda that was published on flat-living.co.uk, reports that they have developed a new order tracking system in a bid to increase tranparency of work carried out by contractors at developments it manages across the England and Wales. The full report can be viewed by clicking the following thumbnail: It’s a shame they are apparently investing in all this new ‘technology’ and not focusing on providing a service. Which co-incidentally, leads [...]

It’s the morning after England were dumped embarrassingly out of the World Cup by the Germans – things can’t get any worse surely?  Well for the residents of ‘Fortune One’ or ‘City Heights, Nottingham’ it appears that it can! Over the weekend we were contacted by City Heights to bring us up to speed with developments and despite the victory to replace Solitaire Property Management, it appears that Consensus Business Group of companies are still able to influence proceedings. Here’s the updates as quoted by [...]

From time to time, we try to highlight some of the cases that get reported to us by residents of properties that Solitaire Property Management are responsible. This time, we’ve received the following message from a homeowner of a George Wimpey Development in Maidstone:- Hi Thanks for your website, we have been a new property for 6 months and the first time solitaire contacted has was to give us a administration charge and threaten us with debt collectors. This company are only charging a few [...]

Many of us will have registered complaints with ARMA, BBC Watchdog and even directly to Solitaire / Peverel, but we’ve been in contact with another body, that maybe able to help us. Consumer Focus is an independent champion for consumers across England, Wales, Scotland and (for postal consumers) in Northern Ireland.  They operate across the whole of the economy, persuading businesses and public services to put consumers at the heart of what they do. The latter part of the above paragraph is clearly something SPM / PPMG [...]

Peverel’s online feedback manager – ‘Andy’ – continues to tell us that things are improving and that he’s there to help, but we’d love to know where he gets his facts from, in regards to these improvements! Why do we say this?  Well, we receive hundreds of e-mails each week from homeowners, who’s properties are managed by Solitaire Property Management / Peverel Group Companies, telling us their woes, yet these type of messages haven’t reduced, if anythings they’ve increased and below we list an example of [...]

We hope that all of the recent technical difficulties experienced in the last few weeks are sorted and do apologise for the lack of Solitaire / Peverel related posts.  We trust you can all appreciate that our efforts have been focused on ensuring that TheTruthAboutSolitaire website was stable, before we re-commenced posting stories. Despite our technical problems, it has been great to see the contributions of TTAS visitors on the web site – some of which has been incredibly enlightening. Take for instance the comment added by ‘Neil’ yesterday, [...]