From time to time, we try to highlight some of the cases that get reported to us by residents of properties that Solitaire Property Management are responsible. This time, we’ve received the following message from a homeowner of a George Wimpey Development in Maidstone:- Hi Thanks for your website, we have been a new property for 6 months and the first time solitaire contacted has was to give us a administration charge and threaten us with debt collectors. This company are only charging a few [...]

Peverel’s online feedback manager – ‘Andy’ – continues to tell us that things are improving and that he’s there to help, but we’d love to know where he gets his facts from, in regards to these improvements! Why do we say this?  Well, we receive hundreds of e-mails each week from homeowners, who’s properties are managed by Solitaire Property Management / Peverel Group Companies, telling us their woes, yet these type of messages haven’t reduced, if anythings they’ve increased and below we list an example of [...]

It’s been almost two months since Andy from Solitaire Property Management started actively contributing to TheTruthAboutSolitaire and I’d like to ask, have things improved for you?  Judging by some of the comments that have been posted by contributors, it would appear that they haven’t. In early February we were informed by Andrew Billson of Solitaire / Peverel that it would take time to get things sorted at Solitaire, but it is now almost 5 months later and still people are complaining of the same things: Poor Service, Incorrect [...]

We’ve been monitoring the way in which people find TheTruthAboutSolitaire website and it is apparent that many people are finding us through phrases such as Solitaire Complaints, Poor Solitaire Service, How to change management companies, etc. In addition to this, we also get many people referring visitors to the website via forums such as Money Saving Expert, Yahoo, Facebook and many online property websites, where people ask questions about our favourie management companies. When referred too within forums, the occasional post is written that mentions that TheTruthAboutSolitaire is only aimed at the [...]

Is the title to this post a bit random?  Well it’s intended to be.  No, I’m not laughing at Solitaire Property Management, but more at the way in which people are finding TheTruthAboutSolitaire website. We run Google Analytics – which advises how people are visiting the site, what they typed into which search engine to find us and things like that. You will be surprised that in the last 24 hours the following search engine terms have been used to find TheTruthAboutSolitaire:- Hate Solitaire Property [...]

After browsing the Internet for other residents views on Solitaire Property Management, I found numerous Yahoo links to people complaining about the services and attitude of Solitaire Property Management. Therefore, as a resident of a property that is maintained by property management company “Solitaire Property Management Ltd“.  I wanted to create a website that would allow other home owners that are contracted to Solitaire Property Management, to discuss their services and performance. Personally, I am disgusted by their attitude towards their residents.  Since moving into [...]