I’ve been away for a couple of weeks and I do apologise for the lack of posts being published on TheTruthAboutSolitaire. Having read many of the recent comments, there appears to be an ever growing feeling of discontent amongst residents of properties, that are managed by Solitaire Property Management / Peverel / Consensus Business Group. Would this have anything to do with the fact that it’s September and we have received our Sept – April bills which have increased, to receive no services at all?? I [...]

Over the weekend I was speaking with a friend that is an Estate Agent and the topic of ‘Property Management’ came up in conversation and how the Property Management agent can actually affect you selling your home. Firstly, if the lessee is not in receipt of their Lease, they have to contact the leaseholder to request a copy of the Lease for their property, as the lease has to be included within the ‘HIP’ (Home Information Pack).  More than likely, the leaseholder will charge to provide the copy of the lease! It [...]

Some of you may have read the response from Solitaire’s Online Feedback Manager ‘Andy’ to the post that was published on the 15 September, querying whether Solitaire would answer our questions. If you haven’t read his reply, it’s below:- September 17th, 2009 at 12:12 pm Hi Admin As the Solitaire Online Feedback Manager,I monitor this site very closely and do my best to respond to all enquires or complaints that are posted or submitted via email. As in any office IT problems do occur from time [...]

A very quick post to let everyone know and more importantly - to advise the powers that be at the Consensus Business Group, that this morning TheTruthAboutSolitaire received another visit that originated from the BBC. The most important fact of this visit was the search engine term that was used to find us ”board of directors peverel group”.  I’d like to point out that we have not been contacted by the BBC (yet) – but surely the fact they are researching using this term, would suggest that they are [...]

It’s quite apparent that the contribution from ‘Andy’ has not been very forthcoming of late, to the point that when he has contributed, he’s saying the same things ‘I’m the online feedback manager, e-mail me direct, etc..’ When ‘Andy’ first started posting on the website, he promised us improvements and that he was there to bring complaints generated by TheTruthAboutSolitaire to the attention of others within Solitaire. We’ve received many e-mails that have been copied into us from contributors who have e-mailed ‘Andy’ directly (as [...]

Following the increase of visitors asking questions about what they can do regards to Peverel / Solitaire / Consensus Business Group. We’ve taken it upon ourselves to produce an ‘Essential Guide’ to help you in reference to dealing with these companies. Click the link to the right of the screen under the title ‘TTAS – Essential Guide’ to purchase the guide, using PayPal. The guide includes advice on the options you have available, complaint procedures and additional information on dealing with Solitaire / Peverel / Consensus [...]

Following the broadcast by Channel 4 News that was aired on the 1 September 2009, that focused on the Consensus Business Group’s retirement division of the company. We subsequently contacted them to bring to their attention TheTruthAboutSolitaire website and to thank them for bringing this issue to the public eye. They kindly replied to our message with the following:- Thank you so much for taking the time to contact us after our film on Consensus Group retirement developments aired on Tuesday – we’ve had lots [...]

We watched with interest the Channel 4 News Broadcast, that was aired on the 1 September and focused on the Consensus Business Group and the retirement home side of Peverel. It was good to see that Channel 4 brought to the public eye the ‘inter linked companies’ namely – Cirrus Communications and Kingsborough Insurance – of whom are part of the Consensus Business Group. We particularly liked how C4 mentioned that across the country there are pockets of residents finally taking a stance against the [...]

Those of you that are readers of the Daily Mail newspaper, may have seen the “We’re trapped, say residents facing rising retirement housing fees” in the Money section of yesterday’s (12 August 2009) paper. It’s interesting to see that it’s now the Peverel brand that is being brought into the public eye, especially with comments such as:- ‘Concerns about apparent overcharging for the rent on wardens’ properties have been one of the most common complaints. Peverel, Fairhold and the associated companies are the largest players in [...]

We’ve just been going through the stats for visitors to TheTruthAboutSolitaire today and it was interesting to see that we’ve received a couple of hits that have originated from the BBC. What department / area of the BBC it is, we can’t tell you that, but they certainly had a good look around and they found the website by Googling: “Peverel Property Management“. This would suggest that maybe, the BBC are interested in Peverel this time as well as Solitaire Property Management? Share this:FacebookRedditStumbleUponDiggEmail