The day is coming to an end and the ‘Admins’ at TheTruthAboutSolitaire have had the chance to reflect on today’s Guardian Newspaper report, that detailed many of the issues we are all upset about and featured TTAS contributor Frank Gadd, in addition to TTAS getting a detailed mentioned. If you haven’t had the chance to read the Guardian report, we’ve re-published it below:- 12 February 2011 by Patrick Collinson Peverel property management faces tenant rebellion over service Excessive fees and poor service are some of [...]

Over the weekend I was speaking with a friend that is an Estate Agent and the topic of ‘Property Management’ came up in conversation and how the Property Management agent can actually affect you selling your home. Firstly, if the lessee is not in receipt of their Lease, they have to contact the leaseholder to request a copy of the Lease for their property, as the lease has to be included within the ‘HIP’ (Home Information Pack).  More than likely, the leaseholder will charge to provide the copy of the lease! It [...]

Some of you may think that Solitaire / Peverel do not pay any attention to TheTruthAboutSolitaire website, but be rest assured that they certainly do. They are actually the 2nd most regular visitors to the website and already this morning at 8.35am, they were online having a good read of the Watchdog posts that were written yesterday. Interestingly enough, that they find the website by usually Googling ‘Solitaire Property Management‘ or ‘The Truth About Solitaire‘ Since the broadcast by Watchdog last night, the website recieved hundreds of [...]

I’m sure many of you have watched this evening’s BBC Watchdog program that focused on the failures of Property Management Companies, who are happy to take our money, but don’t appear to want to provide a service for it! It was certainly an enlightening piece and it was good to see so many people at the get together, who all shared the same view that we are all fed up with things.  Right to Manage seems the only way to go, but it can be a long [...]

Fortunately, every comment that is posted is approved by TheTruthAboutSolitaire to ensure that we are not exposed to any unforeseen liability due to visitors comments. However, of late we have started receiving numerous comments from other Property Management Companies touting for Solitaire Property Management‘s business! It would appear that the comments and complaints that we residence have are well known by Solitaire’s Competitors and are trying to use TheTruthAboutSolitaire to obtain new business. We endeavour not to publish comments from Property Management companies that try [...]

I’ve received a few more stories from Solitaire Property Management / Peverel Group customers who have kindly answered the questions that I raised in my recent e-mail to the people that have signed the Official Solitaire Property Management Petition. As previously discussed I will shortly be completing the report on Solitaire Property Management and making it freely available via TheTruthAboutSolitaire. One of the things that is evident from the stories received, is that we all share the same views, receive the same level of service and pay [...]

It would appear that our friends Solitaire Property Management are quite intent on ensuring that they are seen to be acting in the best interest of their clients, and their new website www.SolitaireCustomerFeedBack.co.uk is meant to be the direct route to the top. Personally, I am 100% confident that they are slightly concerned by the facts that customers keep posting on The TruthAboutSolitaire which brings to light their shortfalls. Why am I confident I hear you say?  Well google ‘the truth about solitaire’ and see the sponsored link [...]

Well I’m pleased to let people know that TheTruthAboutSolitaire is slowly moving up the Google search engine rankings! At present if anyone Googles “Solitaire Property Management” you will see that we are now listed in 4th position behind the official links for Solitaire’s website. Our intention is to be listed above their own website in the search rankings, so that any potential building company or clients see us first and can read about them before contacting them, themselves. It’s also been quite interesting today, it [...]

TheTruthAboutSolitaire are amazed at the number of comments we are receiving from other residents of Solitaire Property Management expressing their dissatisfaction. Harry Meddleton raised a very interesting comment in relation to how residents can go about getting rid of Solitaire Property Management, from managing their homes. As Jon Hill commented, the residents where he lives are looking to also sack Solitaire. This brings me to ask the question What Can We Do? I believe that it may be in our interests to: Put a petition together (any [...]

More interesting comments from other residents who have issues with Solitaire Property Management have been posted on TheTruthAboutSolitaire today. It appears that we all have something in common and that this is a common occurance, therefore we have just finished contacting the BBC News in the hope that they may be interested investigating Solitaire. Below is a copy of the correspondence:- I’ve tried contacting BBC Watchdog, Consumer Direct and other governmental areas in the hope of highlighting the terrible services residents receive from a national company called [...]